Shipping & Delivery
At Sprout Babies, we want you to know what to expect after placing your order. Because our products may ship from Sprout Babies or directly from one of our trusted suppliers, shipping times, carriers and charges can vary by product.
Standard Shipping
Standard shipping is $6.95 for eligible orders under $100.
Eligible orders of $100 or more receive free standard shipping within the contiguous United States.
Some supplier-shipped, oversized, furniture, rug, mattress and other specially marked products have separate shipping charges and may not qualify for free shipping. Any applicable shipping charges will be shown at checkout before you complete your purchase.
Expedited shipping may be available for select products at an additional cost.
Supplier-Shipped and Oversized Products
Some products are shipped directly from the manufacturer or supplier. These items may have different processing times, shipping rates and delivery restrictions.
Supplier-shipped, oversized and specialty products may include separate shipping charges calculated at checkout. If your order contains products shipping from more than one location, your items may arrive in separate packages and you may receive more than one tracking number.
Processing Times
In-stock products fulfilled directly by Sprout Babies typically ship within 1–2 business days.
Products shipped by one of our suppliers may require additional processing time. Estimated lead times, when applicable, are listed on the product page.
Lead times are estimates and do not include carrier transit time. If we learn of an unexpected delay affecting your order, we will contact you as soon as possible.
Order Tracking
You will receive a shipping confirmation email with tracking information when your order ships. Tracking details may take up to 24 hours to become active.
Orders containing products from multiple suppliers or fulfillment locations may arrive in separate shipments.
Where We Ship
We currently ship within the United States. Shipping availability and rates are determined by the products in your order and your delivery address.
Some supplier-shipped and oversized products can only be delivered within the contiguous United States and may not be available for delivery to P.O. boxes, APO/FPO/DPO addresses, Alaska, Hawaii or U.S. territories. Any delivery restrictions should be displayed at checkout.
We currently do not offer international shipping.
Damaged Shipments
Please inspect your order as soon as it arrives. If an item is damaged during shipping, contact us promptly through our Contact Us page.
Please keep the product, shipping box and all packaging materials while we work with the carrier or supplier to resolve the issue. Photos of the damaged item and packaging may be required.
Incorrect Shipping Addresses and Refused Deliveries
Please review your shipping address carefully before submitting your order.
If we identify a possible address problem before the order ships, we will attempt to contact you. If we cannot confirm a valid shipping address, the order may be canceled and refunded.
Sprout Babies is not responsible for packages that are delayed, lost or delivered incorrectly because an incorrect or incomplete address was provided at checkout. Additional shipping charges resulting from an incorrect address, refused delivery or returned package may be deducted from the refund or charged before the order is reshipped.
Questions About Your Order?
If you have questions about shipping, delivery timing or an order already placed, please contact us through our Contact Us page. We are always happy to help.