Shipping & Delivery
Domestic Shipping Policy
- All orders received by 12pm MST will be shipped out within the following 1-2 business days according to the method chosen at checkout.
- We offer FREE Standard Shipping on orders over $99, in the contiguous United States only. UPS Ground/SurePost, is used for Standard Shipping and is calculated at checkout on orders under $99.00. Expedited shipping is available at an additional charge. For orders under $99.00, shipping charges for your order will be calculated and displayed at checkout.
- Sprout Babies ships to PO Boxes, addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment Confirmation and Order Tracking:
- You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
- Please inspect your shipment right away. If there is damage to your shipment, please reach out to us to let us know so that we can file a claim with the carrier. Please save all packaging materials for inspection and contact us at sproutbabies.com to report the damage.
International Shipping Policy
- We currently do not ship outside the continental US.
Incorrect Shipping Addresses and Refused Delivery
- We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
*Sprout Babies will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.